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Effective: March 15, 2025

Last Updated: March 15, 2025

1. Who we are

Nikaniw Hydrovac & Vac Services Ltd. (“we,” “our,” or “us”) operates this website to provide information about our hydrovac and vac services. Our website address is: www.nikanihydrovac.ca.

If you have any questions regarding this Privacy Policy, you may contact us at:

📧 Email: [email protected]

2. Information We Collect

A. Personal Data You Provide

When you interact with our website, we may collect the following personal data:

  • Contact Information (e.g., name, email address, phone number) when submitting a contact form or requesting a quote.
  • Account Information (if applicable) when you create an account or subscribe to updates.
  • Comments & Reviews when you leave comments on blog posts or service pages.

B. Data Automatically Collected

When you visit our website, certain information is automatically collected:

  • IP Address & Browser Information for security and spam detection purposes.
  • Cookies & Tracking Technologies to enhance user experience (see Section 6: Cookies).

3. Comments & User-Generated Content

When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent for spam detection.

An anonymized string (hash) may be sent to Gravatar to check if you have a linked profile. The Gravatar privacy policy is available here: https://automattic.com/privacy/.

Once your comment is approved, your profile picture (if applicable) will be publicly visible alongside your comment.

4. Media Uploads

If you upload images to the website, please avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from images on the site.

5. Cookies & Tracking Technologies

A. What Are Cookies?

Cookies are small files stored on your device that help improve your experience on our website.

B. Types of Cookies We Use

  • Essential Cookies: Required for website functionality.
  • Performance Cookies: Help analyze site usage and improve content.
  • Functionality Cookies: Remember user preferences (e.g., login details).
  • Third-Party Cookies: May be used by embedded content (e.g., YouTube videos).

C. How We Use Cookies

  • If you leave a comment, you may opt-in to save your name, email, and website in cookies (for convenience). These cookies last one year.
  • If you log in, we store login cookies for two days (or two weeks if “Remember Me” is selected).
  • If you edit or publish a post, a temporary cookie stores the post ID (expires after 1 day).

📌 How to Manage Cookies: You can disable cookies in your browser settings. However, this may affect website functionality.

6. Embedded Content from Other Websites

Articles on our site may include embedded content (e.g., videos, images, social media posts). This embedded content behaves as if you visited the external website.

These third-party websites may:

  • Collect data about you.
  • Use cookies and tracking tools.
  • Monitor interactions (if you are logged into their platform).

We recommend reviewing the privacy policies of any third-party services you interact with.

7. Who We Share Your Data With

We do not sell or rent your personal data. However, we may share data in the following cases:

  • Service Providers: Trusted partners who help operate our website or services.
  • Legal Requirements: If required by law or to protect our rights.
  • Spam & Security Checks: Comments may be screened using automated spam detection tools.

If you request a password reset, your IP address will be included in the reset email.

8. How Long We Retain Your Data

  • Comments & Form Submissions: Retained indefinitely for customer service and spam detection.
  • Registered Users (if applicable): Users can view, edit, or delete personal data at any time (except username).
  • Inactive Accounts & Contact Forms: Data is periodically reviewed and deleted if no longer needed.

📌 Legal Obligations: Certain data may be retained longer for tax, security, or legal reasons.

9. Your Rights Over Your Data

If you have an account on this site or have left comments, you can request:
✔ A copy of your personal data (exported file).
✔ Deletion of your personal data, except where legally required to retain it.

To make a request, contact us at 📧 [Insert Contact Email].

10. Where Your Data Is Sent

  • Visitor comments are checked through an automated spam detection service.
  • Some data may be stored or processed by third-party hosting providers.

Data Security: We take steps to protect your information from unauthorized access but cannot guarantee 100% security online.

11. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in laws, services, or business practices. When updated, we will revise the Effective Date at the top.

📌 Please review this page periodically for updates. Continued use of our website means you accept these changes.

12. Contact Us

If you have any questions about this Privacy Policy, you can reach us at:

📍 Nikaniw Hydrovac & Vac Services Ltd.
📧 Email: [email protected]
📍 Business Address: Regina, SK